VPN Stars Privacy Policy
At VPN Stars, privacy is our core value. We believe that everyone should be able to use the internet privately and securely. Therefore, our Privacy Policy is in line with this belief and describes how we process your data.
Please read this Privacy Policy carefully as this document forms part of our Terms of Service and is legally binding when you use our website and services. Please do not use our website and services if you do not agree to the Privacy Policy.
If you have any questions, comments or concerns regarding this Privacy Policy, please direct them to support@vpn-stars.com.
VPN Stars main privacy features are
No logs. We do not collect information that would allow us to track Internet usage through our VPN by individual users.
Anonymity. When you use VPN Stars, no information that could identify what you view or do online is stored.
Encryption. All data sent using VPN Stars is encrypted.
Independent security audit. We have selected the world's leading independent cybersecurity experts to audit the security of our products.
Information collected
We are a VPN without registration: we do not collect your real IP address or store any information that identifies what you view or do online through this VPN connection. The only information collected is basic analytics to provide a great service to all of our users. This also means that we don't have any data to share with law enforcement and government agencies that request information about what you did through the VPN connection.
Data required to provide our services. We use a random identifier that we generate for you and a signed token that is stored on your device. This limited technical data may sometimes be considered personal data. In certain cases, we may ask you to confirm your email address as an additional measure (e.g. to avoid misuse). We process this data on the basis of a contract between you and VPN Stars, as described in our.
Terms of Service
Data required to enable you to receive our paid services. You may have to provide us with your email address so that we can create an account for you. In addition, our third party payment processors process basic payment information to process payments.
Data required to ensure the security of your account. Each email address provided to us to create an account is checked against a third party database of compromised credentials. This is to ensure that the data used to create your account is not compromised and the Service is not misused by unauthorized persons. You can opt out of this security check in the application settings.
Communication Data. When you contact us, we process your email address based on our legitimate interest in responding to your requests. We may also use your email address to contact you when we have other legal grounds to do so. However, you can always unsubscribe.
Data collection on our website
As a standard on the Internet, we may use different types of cookies (including third-party cookies) so that we can personalize content and advertising, analyze our traffic, and make improvements to the Website. A detailed table of the cookies used on the Website is set out at the end of this policy. You can choose whether to accept or block cookies through your browser settings. You may also choose to delete cookies. All major browsers allow users to choose their cookie settings.
In order to protect ourselves, we may also keep access logs (e.g. browser type, operating system, etc.). We use these for information security purposes as they help protect us from cyber threats (such as DDoS attacks, scans, etc.).
Social media widgets. We have a legitimate interest in being known in the marketplace, so our website may have social media features to make it easier for you to share information about us. These features may mean that a cookie is set and some information is collected, such as your IP address or which page on our website you are viewing. This data may be collected even if you are not a user of that particular social network.
How can you edit or delete your information?
If you would like to edit your information or permanently delete your account, you can email us at support@vpn-stars.com.
Data Storage
You can always ask us to delete your information by contacting us at support@vpn-stars.com . We keep this data for as long as you have an account with us. We may also retain data for the period necessary to fulfill our obligations (e.g. record keeping) and to enable us to make a claim or defend ourselves against a claim.
Disclosure of data
We do not disclose your data to third parties, except to our third party service providers and as necessary for legal purposes.
We comply with US laws but, in any case, we have very little data to share with anyone due to our no logs policy.
We use third party service providers to manage and automate our services: payment processors, email service providers, advertising infrastructure storage and advertising service providers to deliver targeted advertising to website visitors, chat and support service providers, security service providers and others.
We select our third-party vendors with great care, and disclosure is limited to only what is necessary to enable them to perform their functions.
Information security measures
We have implemented various information security measures including SSL / TLS encryption for data transmission, hashed passwords, firewalls and regular audits. We take all reasonably necessary steps to ensure that your data is handled securely. However, you should be aware that 100% security is not always possible. By using our Website and Services, you expressly acknowledge and agree that we cannot guarantee the security of any data provided or obtained by us through the Website and Services and that any general information, other data or information obtained from you through our Website or our Services is provided at your sole risk.
Information for users from the European Economic Area (EEA)
We are based outside the EEA and we may have third party service providers who are also based outside the EEA. These locations may have different data protection rules to where you live. However, we use appropriate precautions to ensure that your personal data remains protected in accordance with our Privacy Policy.
You may also have certain additional rights to request a copy of your personal data held by us and to restrict or object to the processing of your personal data.
You may also contact the relevant authorities about our processing of your personal data. However, we believe that together we could resolve any issues that may arise, so we would be very grateful if you could contact us at support@vpn-stars.com first.
Information for California users
You have the additional right once every 12 months to ask us to provide you with a copy of your data processed by us.
Please note that we do not sell your personal data.
Do Not Track (DNT)
DNT is a concept that has been put forward by regulators, in particular the US Federal Trade Commission (FTC), for the internet industry to develop and implement a mechanism for internet users to control the tracking of their online activity on websites. We are not currently responding to DNT signals as a DNT standard has not yet been adopted.
Other terms
The Privacy Policy is governed by and shall be construed in accordance with the laws set forth in the VPN Stars Terms of Service.
How to Contact VPN Stars
If you have any questions, concerns, or complaints regarding our Privacy Policy, our compliance with the applicable laws, or how we handle your information or if you wish to exercise your privacy rights, please feel free to contact us at the following email address: support@vpn-stars.com